FreeUp Privacy Policy

1. Scope and contact

This policy describes the FreeUp Android app, published by Elan-D. FreeUp helps you review storage and choose files to remove. It has no user account or cloud file backup. Starting with version 1.1.0, FreeUp shows banner ads served by Google AdMob (see section 4).

For privacy questions or data requests, contact dreamnote1010@gmail.com. Please identify FreeUp in your message and do not send private files or passwords.

2. Information processed on your device

• With Android permission, FreeUp reads accessible photos and videos, including names, sizes, dates, and content, to show storage information and photo-cleanup candidates.
• Documents are accessed through Android's file picker after you select them. The selected-document list is available only during the current app session.
• With optional Usage Access, FreeUp reads available recent app-use information. App names, icons, package information, and storage sizes are displayed locally. Missing usage records do not prove an app is unused.

File analysis runs on your device. We do not upload your file contents, names, paths, storage-analysis results, or app-use history to our servers, or add these to custom Analytics events or Crashlytics fields.

3. App statistics and crash diagnostics

Firebase Analytics and Firebase Crashlytics send service data to Google. Analytics measures launches, sessions, and named screens; it can process app-installation identifiers, app/device metadata, and approximate location inferred from masked IP addresses. Crashlytics reports crash traces, relevant app/device state, and installation/session identifiers to help diagnose failures. FreeUp does not set a user ID or attach file or app-use records.

These services are optional and initialize only after you agree to the first-run disclosure or enable diagnostics in Settings. You can decline and use all storage features. Your choice is saved on your device. Firebase Analytics does not collect the advertising ID and its ad-personalization signals stay disabled; advertising is handled separately by the AdMob SDK described in section 4.

You can change your choice in Settings. Turning diagnostics off stops FreeUp's new analytics events and disables Analytics collection. Crashlytics' disabled setting fully applies on the next app process start; the current process may still finish diagnostic work. If you enable diagnostics again, pending crash reports from earlier sessions may also be sent. Withdrawal does not delete reports already sent to Google.

See Firebase's Android data disclosures and Firebase privacy information.

4. Advertising (Google AdMob)

From version 1.1.0, FreeUp shows banner ads served by Google AdMob between content sections on the Home, Analyze, Clean up, Apps, Settings, large-file, photo-cleanup and document screens. No ads are shown on the deletion review screen. Ads are not required to use any feature and are never shown at unexpected moments, such as full-screen interruptions.

To request and measure ads, the Google Mobile Ads SDK sends service data to Google: the device’s advertising ID, IP address (used for an approximate location and for fraud prevention), device and app information (model, OS version, language, app package and version), and ad interaction data (requests, impressions, clicks). Google may use this data to select and personalize ads where allowed and to detect invalid traffic. FreeUp does not pass your photos, file names, analysis results, or app-use history to the ads SDK.

Your controls. You can reset or delete the advertising ID and opt out of ads personalization in Android settings (Privacy → Ads). In the European Economic Area, the United Kingdom and Switzerland, FreeUp asks for your consent with Google’s consent message before showing ads; you can change your choice at any time in FreeUp Settings → “Ad privacy options”. If you do not consent, FreeUp still works fully; ads may be limited or not shown.

See How Google uses information from sites or apps that use its services (advertising), AdMob data collection and Google’s Privacy Policy.

5. Processing and retention

Google processes service data using its infrastructure and subprocessors, which may be outside your country. Firebase encrypts SDK data in transit using HTTPS. Crashlytics retains crash-related data for 90 days before beginning removal from live and backup systems. Analytics retention follows the applicable Google Analytics property settings; uninstalling FreeUp does not immediately remove previously transmitted reports.

See Google Analytics retention and Google's Privacy Policy.

If you contact support, your email address and message are used to handle your request. You can ask us to delete that correspondence. Because FreeUp has no user account, we may not be able to associate SDK records with your identity; we will explain the available options when responding to a request.

6. Request data deletion

Email dreamnote1010@gmail.com with the subject “FreeUp data deletion request”. Describe the data you want deleted, such as a support email conversation. Do not send private files, passwords, or government identification. We will reply about the data we can locate and any limits that apply.

Support correspondence can be deleted on request. FreeUp has no account or developer-hosted file records to delete. SDK reports may not be linkable to your identity; reports already sent to Google remain subject to the service retention described above. Turning diagnostics off prevents future collection as described in section 3, but is not a request to erase previously sent reports. Ad-related data is processed by Google under the controls in section 4; resetting the advertising ID unlinks future ad data from the previous identifier.

데이터 삭제 요청 방법 — 한국어 ↓

7. Your controls and file deletion

You can revoke photo/video permission or Usage Access in Android Settings. Clearing FreeUp's app data or uninstalling it removes local app state, not your original shared photos, videos, or documents.

FreeUp does not automatically select or delete files. Media removal requires your selection and Android's confirmation. Selected documents can be removed only if their provider allows it. Deletion may be permanent; check originals and keep backups before confirming. Candidate matches and size estimates are not guarantees.

8. Policy updates

We will update this page and its effective date when our data practices change, including before adding new data-processing services. This policy describes the current app, not features planned for a future release. September 7, 2026: added section 4 (advertising via Google AdMob, version 1.1.0).